Overview / Empowerment and belongings

Stakeholder Engagement

BD Retail Group’s position in Armenia’s fashion retail sector is based on both commercial performance and a systematic approach to stakeholder engagement. At BD Retail Group, we balance the interests of our customers, brand partners, teams and suppliers across our operations. One of the most important principles in this approach is that our stakeholders have the opportunity to be a part of our decision-making process.

Stakeholder engagement is central to our approach: our brands, our people and our customers form a shared ecosystem where each decision has economic, environmental and social impact.

Partnering with Purpose-Driven Brands

As part of this approach, we collaborate exclusively with international brands—Mango, Okaïdi, Parfois, Terranova, Kiabi and Luxury Boutique Diana—that adhere to sustainable materials, ethical sourcing and responsible production methods.

01

Sustainable Material Integration

Expansion of collections using organic cotton, recycled polyester and certified eco-textiles.

02

Ethical
Supply
Chains

Ensuring compliance with global labor and safety standards, verified by independent audits.

03

Circular
Fashion
Practices

Supporting garment recycling initiatives

Sustainability System Specification

Products from brands represented by BD Retail Group are designed to be durable and recyclable, while brands themselves are expected to effectively minimizing waste, energy use and harmful byproducts during manufacturing. This approach reinforces the Group’s position as a responsible player in Armenia’s retail sector.

System Components & Specifications

Operational Resource Efficiency

Energy Efficiency

  • LED lighting systems in all stores.
  • Advanced climate control and intelligent monitoring systems.
  • Goal: Reduce energy consumption without impacting customer comfort.

Operational Waste Reduction

  • Centralized waste sorting facilities.
  • Textile recycling partnerships.
  • Digital store processes (e.g., e-receipts) to minimize paper use.

Low-Impact
Store Design

  • Modular fixtures for flexible reuse.
  • Sustainable construction materials in refurbishments and new builds.

Sustainable Packaging System

Reusable Bags

Customer incentives for multi-use shopping bags.

Eco-Certified Materials

Transition to FSC-certified paper.

Use of compostable packaging components

Minimalist Packaging Design

Reduce packaging volume to minimize waste across supply chain.

Extended Sustainability Initiatives

Carbon Footprint Reduction Roadmap

Measure and reduce emissions in logistics, store ops and HQ.

Employee Sustainability Training

Train 350+ employees on eco-conscious practices.

Inclusive Employment

Ensure diverse hiring and advancement opportunities.

Shared Sustainability Goals

Transparency

Publicly reporting sustainability goals and progress

Participation

Encouraging customers to make eco-friendly choices

Shared Impact

Measuring and communicating the social and environmental outcomes of the company’s actions

ESG Goal Framework

Objective: Empower employees, strengthen communities, and ensure inclusivity.

Short-Term
(2026–2027)

  • Employee sustainability training.
  • Youth & gender diversity in recruitment.
  • Launch fashion skills workshops.

Mid-Term
(2028–2032)

  • Career progression KPIs.
  • Sponsor sustainable fashion innovation challenges.
  • Gender parity in leadership.

Long-Term
(2033–2043)

  • Loyalty-linked community empowerment donations.
  • Maintain top employee engagement rating.
  • Retail skills academy in Yerevan.

Measurement & Reporting

  • Quarterly KPI reviews.
  • Annual sustainability reports (public + partner-shared).
  • Third-party verification of environmental & sourcing claims.